Terms of Service

Last updated: 2025

1. Agreement to Terms

By accessing or using PrepEx (the “Service”), you agree to be bound by these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

2. Service Description

PrepEx provides AI‑assisted TOEFL preparation tools, including writing, speaking, reading, and listening practice, automated scoring, analytics, and related content.

3. Eligibility & Accounts

  • You must be at least 13 years old to use the Service.
  • You are responsible for maintaining the confidentiality of your account and credentials.
  • You must provide accurate information and promptly update changes.

4. Acceptable Use

  • Do not misuse, disrupt, or interfere with the Service or networks.
  • Do not reverse engineer, copy, or resell the Service or its content.
  • Do not upload unlawful, infringing, or harmful content.
  • Respect intellectual property rights of PrepEx and third parties.

5. User Content & License

You retain ownership of content you submit. You grant PrepEx a worldwide, non‑exclusive, royalty‑free license to use, reproduce, and display your content solely to operate and improve the Service. You represent you have rights to the content you submit.

6. AI‑Generated Output

AI feedback and scores are advisory and may not reflect official ETS scoring. Use results as guidance only. PrepEx does not guarantee accuracy, completeness, or fitness for a particular purpose.

7. Billing & Subscriptions

Paid plans are billed through Stripe per the prices displayed in the app. By subscribing, you authorize recurring charges until canceled. Taxes may apply. See our pricing page for current rates and features.

8. Cancellations & Refunds

You can cancel at any time. Your access continues until the end of the current billing period. Refunds are not guaranteed; we may consider requests case‑by‑case in line with consumer laws.

9. Privacy & Data

We process personal data per our Privacy Policy, including account details, activity, and submissions. We use third‑party processors (e.g., Supabase, Stripe, SendGrid) to deliver the Service. You consent to such processing.

10. Security

We implement reasonable technical and organizational measures. However, no system is perfectly secure. You are responsible for safeguarding your account and promptly notifying us of unauthorized access.

11. Intellectual Property

The Service, including software, content, and trademarks, is owned by PrepEx or licensors and protected by applicable laws. No rights are granted except as expressly stated.

12. Third‑Party Services

We integrate third‑party services (e.g., Supabase, Stripe). Their terms and privacy policies govern your use of those services. We are not responsible for third‑party content or actions.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPEX AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA.

15. Indemnification

You agree to defend, indemnify, and hold harmless PrepEx from claims arising out of your use of the Service, your content, or your violation of these Terms.

16. Termination

We may suspend or terminate your access for violations of these Terms or to protect the Service. Upon termination, provisions intended to survive will remain in effect.

17. Changes to the Service and Terms

We may modify the Service or these Terms at any time. Material changes will be posted in the app or site. Your continued use constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the laws of the jurisdiction where PrepEx is organized, without regard to conflict of laws. The courts located there shall have exclusive jurisdiction.

19. Contact

Questions? Contact us at hello@prepex.ai.